User traces, customer journey automation, and IT-process transparency
Welcome to Insightarc Analytics blog. Here we discuss how to apply process analytics technologies to improve tech-product teams results and why eCommerce, product and data teams should do that with us, Serg B. Founder at Insightarc Analytics
Customer Journey Map: Ideal vs Real
Imagined CJM is not relevant to real user behavior. Event based helps to understand the real one.
How to Discover User Pathways across tech-products
Why product and data teams should research User Pathways, Customer Journey and Visualize it